Privacy Policy

Radiant Images Studio is committed to protecting the privacy of our clients and visitors to our online platform. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our site or engage with our services, including portrait photography, studio photography, photo retouching, album design, print services, fine art prints, and model portfolios.

Information We Collect

We collect personal information that you provide to us directly when you use our site, request services, book sessions, or communicate with us. This may include:

  • Contact information, such as your name, physical address, and details necessary for service provision or delivery of products like prints or albums.
  • Information related to your photography session or service request, including details about the subjects, desired style, location, and any specific requirements.
  • Photographs and image files created or processed as part of our services.
  • Payment information, if provided through secure third-party processors linked to our site for booking or purchasing services and products.
  • Communications content, such as emails or messages you send to us.

We may also collect information automatically as you navigate our site, such as usage details, IP addresses, and information collected through cookies or similar technologies (explained below).

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services, including scheduling sessions, conducting photography, performing retouching, designing albums, and fulfilling print orders.
  • To process transactions and deliver the products or services you have requested.
  • To communicate with you about your sessions, orders, inquiries, and updates regarding our services.
  • To manage our business operations, including accounting, billing, and administrative tasks.
  • To improve our site and services, develop new features, and understand how users interact with our platform.
  • To comply with legal obligations and protect our rights and interests.
  • With your consent, to display your photographs as portfolio samples or for marketing purposes, as agreed upon in our service agreement.

Legal Basis for Processing (under GDPR)

Our legal basis for collecting and using the personal information described above depends on the information concerned and the specific context in which we collect it. However, we will normally collect personal information from you where:

  • We need the personal information to perform a contract with you (e.g., to provide the photography services you requested).
  • The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for administrative purposes, improving services).
  • We have your consent to do so (e.g., for using photographs in our portfolio, sending promotional communications where required).
  • We need to comply with a legal obligation.

How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processors, print labs for fulfilling orders, hosting providers, and other IT service providers. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • With legal or regulatory authorities if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activity.
  • With your explicit consent, such as sharing specific photographs for portfolio or promotional purposes.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention

We retain your personal information only for as long as necessary to provide the services you have requested, fulfill the purposes outlined in this policy, and for legitimate business or legal purposes. This means we will keep photographs and client details for a period necessary to fulfill our contractual obligations (e.g., deliver prints, albums) and potentially longer if agreed upon (e.g., for future print orders) or required by law.

Your Data Protection Rights (under GDPR)

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device. We use cookies to operate and improve our site, personalize your experience, and analyze usage. You can control the use of cookies through your browser settings.

Links to Other Websites

Our site may contain links to third-party websites. This privacy policy applies only to our online platform and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page.

Contacting Us

If you have any questions or concerns about this privacy policy or our data practices, you can contact us by mail at:

Radiant Images Studio
203, 4th Cross Road, Koramangala 4th Block,
Bangalore, Karnataka,
560034, India.